Help Center

Unable to find the answer to your question in our Help Center? Please contact us directly.

Phone: Mail: Overnight Mail:

Toll Free 1-800-401-1957
Local 1-651-450-4064
Fax 1-651-450-4033
Hours of Operation: Monday – Friday 7AM to 7PM CST

EQ Shareowner Services
PO Box 64854
St Paul MN 55164-0854

1110 Centre Pointe Curve, Suite 101
Mendota Heights MN 55120-4100

  1. How can I get a duplicate tax form (1099DIV, 1099B, 1042)?
  2. I have already transferred or sold my shares, why did I get a 1099DIV?
  3. Why did you withhold tax?
  4. Why did I get two separate 1099DIVs?
  5. What is Cost Basis?
  6. What is a Book Lot?
  7. What is a Tax Lot?
  8. What does Covered and Non-Covered represent?
  9. What is Trade Date?
  10. What is Acquisition Date?
  11. What is Acquisition Price?
  12. What is Method of Disposition?
  13. What is Averaging?
  14. What is a Wash Sale?
  1. How can I get a duplicate tax form (1099DIV, 1099B, 1042)?

    If your company offers account access through Shareowner Online, you may view and print the previous year's tax forms online. You may also obtain a duplicate form by calling our Shareowner Relations Department. Both the automated phone system and a customer service representative can request a form that will be mailed within two business days. If you need a duplicate tax form that dates before the previous tax year, please submit your request in writing along with a check for $7.50 for each year and form requested to our Shareowner Relations Department.

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  2. I have already transferred or sold my shares, why did I get a 1099DIV?

    If you were a registered holder on a dividend record date, EQ Shareowner Services would have paid you a dividend and that dividend would be reportable on a 1099DIV. The 1099DIV will reflect only the dividends paid to the registered holder prior to a transfer or sale.

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  3. Why did you withhold tax?

    We are required to withhold taxes on dividends for anyone that does not have a certified Tax Identification Number (TIN) or Social Security Number (SSN) on our records. If you would like to send us a W-9 or W-8BEN so you can certify your TIN or SSN, please print the online form and send it to us. Second, we also are required to withhold taxes for anyone for whom the IRS has sent us a B Notice or a C Notice.

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  4. Why did I get two separate 1099DIVs?

    If you were a registered holder on a dividend record date, EQ Shareowner Services would have paid you a dividend and that dividend would be reportable on a 1099DIV. That 1099DIV would reflect only the dividends paid to the registered holder prior to the transfer or sale. If you transferred your account during the year, you would receive a second 1099DIV for dividends paid under the new registration.

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  5. What is Cost Basis?

    Cost basis is the initial cost of an asset, adjusted for stock splits, spinoffs and nondividends distributions. It is used to determine the amount of the gain or loss- at the time of a sale or exchange.

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  6. What is a Book Lot?

    Book lot is an electronic record of a share or group of shares held on the books of the transfer agent, not otherwise held in a plan. Within your book lot, each acquisition on a different date or for a different price will be represented with a separate tax lot. That date will determine if any gain or loss is short-term or long-term.

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  7. What is a Tax Lot?

    A tax lot is a record of the cost basis details associated with shares you acquire in your account. There will be a separate tax lot for each group of shares that has the same acquisition date and acquisition price.

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  8. What does Covered and Non-Covered represent?

    Covered Securities

    Non-covered securities

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  9. What is Trade Date?

    The date of purchase or sale, or exchange due to a corporate action. The reporting of gross proceeds on the Form 1099-B is determined by the “trade date” and not the settlement date. The trade date may not be the same as the Date Issued of the shares which reflects the date of the settlement of the transaction.

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  10. What is Acquisition Date?

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  11. What is Acquisition Price?

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  12. What is Method of Disposition?

    We will sell, exchange, withdraw, or transfer your securities in First-In /First-Out (FIFO) order, consistent with the default tax lot selection method established in Treasury Regulation 1.1012-1, unless otherwise instructed by you in writing on or prior to the date of the sale or other disposition of your securities. Federal tax regulations do not permit you to change the tax lot sold or exchanged after the settlement date. If you do not want your shares disposed of in FIFO order, you must specify in writing the following for the securities you would like sold, transferred, or withdrawn:

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  13. What is Averaging?

    Averaging only applies to covered shares held in plans for which the written plan documents require that at least 10 percent of every dividend paid is reinvested in identical stock. You must instruct us in writing if you wish to elect to use the averaging method. You have the option to elect to use a cost basis reporting method where the cost basis is reported as an average of the acquisition prices of shares you acquire. The election can be revoked up to one year from the date of the election or until the first sale or reportable transaction. Sales or exchange of shares subject to this election must apply the First-In/First-Out tax lot selection method. You cannot make a specific identification of which tax lots to sell if they are subject to the average cost basis election.

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  14. What is a Wash Sale?

    If you acquire “replacement shares” within a period of 30 days before or after you sell shares at a loss, the sale is considered a wash sale pursuant to IRC section 1091. As a result, all or part of a loss may be disallowed. The rule is applied technically, regardless of your intent. For example, it would apply to your sale of covered shares that are “replaced” within this time period by reinvested dividends that create a covered tax lot. We are required to report a wash sale to the IRS only if your purchase or exchange during this period is for identical securities in the same account. The amount of the loss that is disallowed will be added to the basis of your “replacement shares.” You should consult with your tax advisor regarding the wash sale rule as it applies to the acquisition of identical or substantially similar securities within this period, including options, in other accounts you may own or control.

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